An expert in management and ethics, Dr. Kennedy clearly describes the all-too-familiar results of what he calls ¿an ethical crisis in America.¿ Whether you are a frustrated consumer, or a manager or professional who must try to fulfill your promises through an employee¿s efforts, you will be encouraged by Keeping the Promise. It is based upon the premise that all transactions between people are defined by a promise to exchange value for value, and challenges us to renew the values and principles that support our promises. In a simple, sometimes humorous manner, he shows us the way to recovery.