Revolutionize Your Customer Experience

By: Shaw, Colin

Price: $111.89

Quantity: 87 available


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In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

Title: Revolutionize Your Customer Experience

Author Name: Shaw, Colin

Categories: Consumer Behavior,

Publisher: Palgrave Macmillan:

ISBN Number: 140393603X

ISBN Number 13: 9781403936035

Binding: Hardcover

Book Condition: New

Seller ID: ING9781403936035

Description: 140393603X Special order direct from the distributor