The Service Systems Toolbox

By: Bicheno, John

Price: $34.45

Quantity: 6300 available

Book Condition: New

More Description

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

Title: The Service Systems Toolbox

Author Name: Bicheno, John

Categories: Other,

Publisher: Picsie Books:

ISBN Number: 0956830706

ISBN Number 13: 9780956830708


Book Condition: New

Seller ID: ING9780956830708

Description: 0956830706 Special order direct from the distributor