Quick Search

Keyword
Title
Author
Seller Id
Advanced Search
 
 

Find us on:

 
Gift Certificate

 
 
Business & Economics:Consumer Behavior
       Tell a Friend
Add to Shopping Cart
Revolutionize Your Customer Experience, Shaw, Colin
Stock Image
Author Name:    Shaw, Colin

Title:   Revolutionize Your Customer Experience

Binding:   Hardcover

Book Condition:   New

Publisher:    Palgrave Macmillan 

ISBN Number:   140393603X / 9781403936035

Seller ID:   ING9781403936035

140393603X Special order direct from the distributor

More Description

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.



Price = 111.89 CDN
Add to Shopping Cart

cookie