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Author Name:    Goodman, John A.

Title:   Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Binding:   Hardcover

Book Condition:   New

Publisher:    AMACOM 

ISBN Number:   081443388X / 9780814433881

Seller ID:   ING9780814433881

081443388X Special order direct from the distributor

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With developments like smart phones, social media, mobile connectivity, big data, and speech analyti...



Price = 33.68 CDN
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