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The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment, Kaplan, Robert S.; Norton, David P.
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Author Name:    Kaplan, Robert S.; Norton, David P.

Title:   The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

Binding:   Hardcover

Book Condition:   Good

Jacket Condition:   Good

Publisher:    Harvard Business Review Press 2001

ISBN Number:   1578512506 / 9781578512508

Seller ID:   IM128493

1578512506

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Putting Strategy at the Heart of the Organization: A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT&T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Stra



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